Handle Objections Like A Master with Greg McDaniel and Matt Johnson

Handle Objections Like A Master with Greg McDaniel and Matt Johnson

Objection handling requires a certain amount of skills and doesn’t come to everyone naturally. What are the most common objection real estate agents can get? How can we overcome these without seeming too pushy? And is there a type of clients that we definitely need to avoid? In this clip, we discuss objection handling and common tactics to sway the client your way when making a deal.


Work with someone that actually respects you and respects your time and respects your knowledge and wants to give you referrals because they love the quality of the service you gave. -Greg McDaniel

Takeaways + Tactics

Honesty can pay off, even if it’s years later. Give your clients good, honest advice and they will remember you forever.

Build up your reputation with your clients to reassure them that you can always be there for them. This doesn’t stop you from being efficient.

Build up your reputation with your clients to reassure them that you can always be there for them. This doesn’t stop you from being efficient.

Emphasize the value you can bring if someone else is trying to undercut his or her commission. Plant the grain of doubt in the client’s mind – are they going to be a good negotiator?

Common Objections

As this episode was focused on objection handling, we took common objection from our comments on Facebook Live. First we talked about buyers who might be waiting for better buyer conditions, we also discussed how controlling the client during a conversation can be a powerful tool against many objections. We gave a great example on how being honest with a client’s prospects can pay off really well. Then we discuss the importance of identifying the client’s needs and a want vs. need approach. Afterwards, we approached the common objection of clients feeling that agents are too busy to give them proper attention. Finally, we talked about clients who want to work with listing agents and the importance of recognizing someone who wouldn’t value your time and knowledge.

We also shared insights on;

  • Dealing with clients who want to find a home quickly before they sell theirs
  • Common objection handling with FSBOs
  • The benefits of sometimes offering pro bono advice
  • How relegating tasks can build more trust with the client
  • Educating the client about current economy and being honest
  • Countering agents who are offering to sell for free

Most Objections You Have Already Heard

Being proactive, creative and thinking outside the box is the main quality you will fall back on when you’re dealing with objections. More often than not, they will be objections that you’ve already heard, but you need to tailor your handling with the client as well. Consider their particular situation and what their values are. Some objections – especially financially motivated ones – can be difficult, or nearly impossible to overcome, however as long as you’ve been fair and honest to the client about what their options are, you’ve done your job well. Ultimately, not all clients will be right for you, and you will not be right for all clients. It’s a good tactic to reveal this, as it will give your reputation a boost for being honest and open. Finally, always make sure to treat prospective clients the way you would treat your current clients. This will help build your image as a caring, understanding realtor, who always has time for their needs – and this is especially helpful in referrals and getting new successful deals.

This content brought to you by Real Estate Uncensored, a sales and marketing training podcast, that gives you actionable ideas, insight, inspiration to turn your real estate career into a life of freedom, featuring co-hosts Greg McDaniel and Matt Johnson.

You Got the Listing, Now What? High Tech High Touch Client Service with Melinda Estridge & Daniel Schuler

You Got the Listing, Now What? High Tech High Touch Client Service with Melinda Estridge & Daniel Schuler

New technologies may have taken over real estate, but the relationships, problems and objections are the same. How do you go from getting a listing to gaining a forever client? What are the ways you can set expectations when you start the relationship? How do you handle a seller who isn’t budging even though the price is wrong? On this episode, we are joined by real estate rockstars Melinda Estridge and Daniel Schuler.


If you get the business and then blow it, you’ve lost everything. -Melinda Estridge

Takeaways + Tactics

When sellers offer too much resistance tell them, “you’re still the highest bidder for your own home.”

As soon as you hit a wall or an objection, you need to go into question mode.

Write down every single thing you do, and then make a system so nothing goes through the cracks.

Resources

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Narrow It Down

At the start of the show, Gene shared his tip of the week which was SIC codes, and then Melinda and Daniel shared on the importance of narrowing down your lead gen pillars. Next, we talked about the importance of face to face interaction, why you need to get into question mode when you get an objection, and why you need to write down every problem and how you solved it. Towards the end of the show, we discussed why it’s important for agents to be willing to let the deal go.

We also shared insights on;

  • How to get out of judgment and into curiosity
  • How old school methods can actually be new school
  • Time and energy vampires and why you need to avoid them

Set Expectations

What makes a deal successful is the agent’s ability to set expectations from the start. Your goal is to make the people you work with forever clients, and that means being valuable and being of service. If there’s anything old school that transcends the test of time, it’s the face to face interaction that builds trust and believability. Make sure you don’t sign on with clients that will be time and energy vampires. If it’s overpriced, if they don’t want to stage, if they want to give a 30-day listing, if they are arguing about commission, and they have no motivation, ask yourself if you really want that listing.

Guest Bio

Melinda Estridge has always been passionate about helping others achieve their goals. Just a little over 30 years ago that same passion led her to pursue the practice of real estate. Working tirelessly to assist buyers in finding their dream homes – and in helping homeowners sell their properties for top dollar, Melinda has quickly risen in the ranks to become one of the top REALTORS® not only in the Washington, D.C. metropolitan area – but nationwide as well. To get in touch, send an email to info@estridgegroup.com or call 301.657.9700.

This content brought to you by Real Estate Uncensored, a sales and marketing training podcast, that gives you actionable ideas, insight, inspiration to turn your real estate career into a life of freedom, featuring co-hosts Greg McDaniel and Matt Johnson.

 

How To Handle the Most Common Objections featuring Gene Volpe

How To Handle the Most Common Objections featuring Gene Volpe

How do you handle a person who tells you you’re too young or inexperienced? How do you improve your list building and actually make it easier for people to give you their email addresses? On this episode, Gene Volpe joins us to talk about the most common objections and how to overcome them.


Be confident in what you bring to the table, above and beyond everyone else. -Gene Volpe

Takeaways + Tactics

List building: create a lead magnet strong enough to capture people’s information.

FSBOs are never going to like you, they’re trying to avoid you in the first place.

If you’re new, partner with someone who has the seniority you’re looking for./span>

Resources

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Handling Objections

At the start of the show, we talked about handling objections about being too young or inexperienced. We also talked about the importance of confidence, and how to deal with FSBOs. We also answered questions about people who have family or friends who are in real estate, and why it’s important to add value.

We also shared insights on;

  • Improving your list building
  • Why it’s important to know your market
  • How to deal with someone who isn’t ready to move

Be Confident

The art of handling objections comes down to how quickly you can think on your feet, and turn the objection into a chance for you to really bring value to people. It’s all about being confident in that unique thing that you bring to the table, whatever makes you stand out is something you can leverage. It’s all about the value-adds and leave-behinds.

This content brought to you by Real Estate Uncensored, a sales and marketing training podcast, that gives you actionable ideas, insight, inspiration to turn your real estate career into a life of freedom, featuring co-hosts Greg McDaniel and Matt Johnson.